02 8188 9777
Australian businesses · 10 to 70 staff

Some of the doors into your business are still unlocked. We'll show you which ones.

A free check of your Microsoft 365 — every setting that matters. After that, 30 minutes on the phone explaining what we found, in plain English.

  • Ten minutes to set up, then a 30-minute call
  • A written report that's yours to keep, whatever you decide
  • Run by a Sydney-based team that's looked after Australian businesses since 2006

Find out where you stand

Free. We do ten of these a month, and this month's list is open.

How many staff?
What has prompted this?

No card, no contract. Why it's free is explained below.

Any of this sound familiar?

The things business owners say to us before we start.

"Someone left last year and I honestly couldn't tell you whether their access was ever turned off."

"I heard about a business that paid an invoice into the wrong bank account. It was for eighty grand."

"A client sent us a security questionnaire and I had to guess at half the answers."

"We pay for IT support every month. I've got no idea whether any of this is covered."

"Half my team is on their own laptops and phones. I'd never thought about it until now."

"If something went wrong tomorrow, I wouldn't know where to start."

And none of it is your fault.

When your business email was first set up, a long list of protections came switched off — not broken, just off, waiting for someone to turn them on. Microsoft leaves that to you, and in most businesses it never happens, because it's nobody's job. Your IT support fixes what breaks, and nothing breaks while a protection is off, so nobody ever looks. That's how years go by.

Here's what we found at the last business we checked.

A 25-person accounting firm in Sydney — with IT support, and never a hint of trouble.

!

Someone could have read every email, quietly, forever

If any one account had been broken into, the intruder could have set it to secretly copy every message out of the business — no warning, nobody told. It's exactly how invoices end up paid into the wrong bank account.

!

Eleven people who no longer worked there could still log in

Their accounts were never switched off, and the passwords hadn't changed since the day they walked out the door.

!

Twenty-two old laptops and phones were still trusted

Devices nobody had touched in months could still reach company files.

!

Anyone could send an email that looked like it came from them

Two of their three email addresses had nothing stopping it — a scammer could have emailed their clients, as them, asking to be paid.

!

One account was protected by a password and nothing else

If that password had ever turned up in a leak, that was the whole front door.

!

Nothing was checking for emails pretending to be the boss

The classic "quick favour, can you transfer this today" email would have landed like any other.

Nineteen problems in total, and every one of them was a setting that had been sitting switched off since the day they started.

Nine days later.

Same business, same team. Nothing bought, nothing replaced, nobody retrained.

The problem
Before
After
Someone could secretly copy your email out
✕
✓
Ex-staff could still log in
✕
✓
Old devices still trusted
✕
✓
Scammers could email clients as you
✕
✓
Accounts guarded by a password alone
✕
✓
Nothing catching fake emails from the boss
✕
✓
Staff able to hand outside apps your data
✕
✓

Is this worth your time? Honestly — not always.

If you're in the second column, we'd rather say so now than take up your afternoon.

Worth doing if you

  • Have somewhere between 10 and 70 staff
  • Run your business email and files through Microsoft
  • Are somewhere in Australia
  • Haven't had anyone independent look at this in the last year
  • Would rather know now than find out the hard way

Give it a miss if you

  • Have fewer than ten staff — at that size, start with Microsoft's built-in security defaults, which cover a lot
  • Had someone properly check this over in the last twelve months
  • Don't run your email through Microsoft
  • Already know exactly what's switched on and what isn't

What you get.

A proper look through your setupWe check the lot, not a quick glance. It runs in the background and your team won't notice.
A written report, in EnglishWhat's open, what it could cost you, and how serious each one is. No acronyms.
Thirty minutes with someone who knows what they're looking atWe go through it together, and you can ask anything — it's your half hour.
A short list, in orderWhat to deal with first, second and third. Not thirty things — the ones that actually matter.
Something you can hand overForward it to your partners, your board, or whoever looks after your IT. It's yours.
What the check costs you
Nothing
Ten minutes to set up, then thirty minutes of your time. If you later want anything fixed, that's quoted separately — and it's your call.

So what's the catch?

There's no catch — but there is a reason, and you deserve it straight.

The checking part is automatic, so one more check costs us almost nothing. What does cost us is the half hour one of our people spends going through it with you, which is why we do ten of these a month rather than a hundred.

Out of those ten, a few ask us to fix what we found. We quote that work like any other job, and that's where we make our money.

The rest take the report to whoever already looks after their IT and get it fixed without us, and that's fine by us — we'd rather these holes got closed than left open. Besides, the business that trusts us this year is usually the one that calls us in a few years' time.

That's the whole arrangement.

Our promise

Forty minutes, and nothing else.

You're not spending money here, so the only thing you're risking is about forty minutes. Here's what you get for it.

If we find things, I'll tell you plainly what they are, what they could cost you, and what fixing them would involve. And if you're in good shape, I'll say that too — in writing, so you can show whoever asks. We're not going to invent problems to avoid giving you a clean report.

Either way the report is yours.

René Els, founder of Elscomm
René ElsFounder, Elscomm — looking after Australian businesses' IT since 2006, including two customer-owned banks

The cost of leaving it.

Two ways this actually plays out.

The redirected invoice. One account gets broken into. Someone reads quietly for a fortnight, waits for you to invoice a client, then emails that client with different bank details.

One invoice paid to the wrong account$25,000
Your time and your team's, sorting it out$8,000
The phone call to your clientHorrible
Closing the hole that allowed it20 minutes
Finding out whether yours is openNothing

Ransomware. A staff password turns up in a data leak. With nothing else guarding the account, the attacker logs in like they own it, quietly copies your files out of Microsoft 365, then locks every document and spreadsheet the business has — and leaves a note with the price.

The ransom they ask for$54,000
Days the average business is locked out24
Telling every client at onceWorse
Whether paying guarantees your files backNo
Finding out whether your doors are openStill nothing

The invoice figure's an example. The ransom is the median Australian businesses actually paid last year, and the 24 days is the average lockout. Put your own numbers in — the answer doesn't change much.

How it works.

1

You approve access

One screen, about ten minutes. If your IT provider handles that side, forward it to them.

2

We take a look

It runs quietly in the background — nobody in your team will notice a thing.

3

We talk you through it

You get the written report, then we spend 30 minutes going through what it means for you.

What people ask us.

Will you be reading my emails?

No. We look at your settings, not your messages — we're not opening your inbox, your documents or your files, and we couldn't tell you what's in any of them. You'll see exactly what we're looking at before you approve anything.

Is this going to disrupt my team?

No. Nothing changes, nothing gets switched off, and nobody has to log in again — your staff won't know it happened.

What if I don't understand any of this?

That's the point — you don't need to. We do the looking, then explain what we found the way we'd explain it to a mate over coffee. If we use a word you don't know, we've done our job badly.

I already pay someone for IT. Is this awkward?

It shouldn't be. Most businesses we check have an IT provider, and we're not asking you to change that. Think of it as a second set of eyes: if they've got it covered, you'll have proof, and you can send them the report either way.

Why would you do this for nothing?

Because the checking part is automatic and costs us almost nothing. Some businesses ask us to fix what we find, and we quote that work like any other job — that's where we make our money. Plenty take the report to their own IT provider instead.

What if you find something? What happens then?

We tell you what we'd recommend doing about it, and what that would cost. Every business is different, so the price depends on how much is out of place — you'll have the recommendation and the costing in front of you before anything happens. Keeping the report and sorting it yourself is always on the table.

Am I too small for anyone to bother with?

It's the question we hear most, and it's the one that costs people. Almost none of this is personal — it's automated, sweeping around for whoever left a door open. Being small doesn't hide you; it just means nobody's checked.

How do I stop it afterwards?

Whenever you like, in a couple of clicks. It's your account, and access stays entirely in your hands.

Who you’ll actually be dealing with.

Pages like this can feel like they were made by nobody, so here's who's behind it. We're Elscomm, a small IT team in North Sydney, and we've looked after Australian businesses since 2006. These are the people who'll actually pick up the phone.

The Elscomm support team working together at their desks in the North Sydney office
An Elscomm team member shaking hands with a client
René Els, founder of Elscomm, on a call in the North Sydney office

Find out, then stop thinking about it.

Ten minutes to set up, then a 30-minute call. The report's yours to keep.

Find out where you stand

Free. We do ten of these a month, and this month's list is open.

How many staff?
What has prompted this?

No card, no contract.

P.S. If you scrolled straight to the bottom, here's the four-line version.

Your business email came with a list of protections switched off, and nobody's ever checked which ones. We'll look, for nothing, and send you a written report.

Then we'll spend thirty minutes explaining it to you without a single acronym.

The report's yours whatever you decide to do next. The only thing you lose by skipping it is knowing.